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Contact Trumis
One clear inbox for people using Trumis, organisations considering a pilot, developers integrating the service and anyone who spots something we should fix.
GENERAL INBOX
info@trumis.com.au
We aim to acknowledge messages within two business days. Use the drafting card below to prepare a clear message before it opens in your email app.
Draft an email →AUSTRALIAN BUSINESS
Trumis Pty Ltd
ABN 17 691 704 677
Victoria, Australia
Trumis is an automated legal information service, not a law firm or a substitute for legal advice.
EMAIL DRAFT
Write your message
Choose a topic, add a clear title and write the message you want us to receive. Selecting “Open draft” opens your email app; nothing is submitted to Trumis from this form.
Choose what you need
App supportI’m using Trumis and need help with the app, drafting, evidence or tracking →Pilots and licensingAsk about embedding Trumis on an organisation’s complaints page or using the API →Security reportReport a suspected security issue privately. Please do not include complaint content or personal information →Privacy and dataAsk about the privacy promise, transient processing, accessibility or a data concern →Correction or feedbackFound an inaccurate guide, deadline, citation or receiver detail? Tell us what needs checking →Research and mediaContact us about complaint-intake research, the FairClaim relationship or an interview →
Before you email
- For help with a personal legal problem, contact a community legal centre or a qualified lawyer. Trumis cannot represent you or give advice about your individual matter.
- Please do not send passwords, payment details, full account numbers or the full text of a complaint in your first email. A short description is enough for us to route the message.
- If you are in immediate danger, contact emergency services on 000. Trumis is not an emergency service.
Useful links
Try the complaint companion · Read the complaint guides · Security · Privacy · Accessibility · Terms